How we collect, use, and protect your personal information.
Last updated: 17 April 2026
Crumpsall 24Hr Callout LTD ("we", "us", "our") is committed to protecting the privacy of our customers and website visitors. This policy explains how we collect, use, and safeguard your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Crumpsall 24Hr Callout LTD provides 24-hour emergency tyre callout, mobile tyre fitting, and related automotive services across Greater Manchester. If you have questions about this policy, contact us at [email protected] or call 0161 399 4859.
We may collect the following personal data:
When you contact us: Your name, phone number, email address, vehicle details (make, model, registration), and your location for service delivery.
When you use our website: Technical data such as your IP address, browser type, pages visited, and referring website. This is collected automatically through cookies and similar technologies.
When you leave a review: Your name and the content of your review.
We use your personal data to: provide our tyre fitting and emergency callout services; contact you regarding your enquiry or booking; send you a quote or invoice; improve our website and services; comply with legal obligations.
We process your data on the following bases: Contract — to provide the services you've requested; Legitimate interest — to improve our services and communicate with you; Consent — where you've opted in to marketing communications; Legal obligation — to comply with tax, accounting, and regulatory requirements.
We do not sell your personal data. We may share your information with: our tyre suppliers (to source specific products for your order); payment processors; HMRC or other authorities where legally required.
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Customer records are typically retained for 6 years for tax and accounting purposes.
Under UK GDPR, you have the right to: access your personal data; correct inaccurate data; request deletion of your data; object to processing; request data portability; withdraw consent at any time. To exercise any of these rights, contact us at [email protected].
Our website uses essential cookies to ensure the site functions correctly. We do not use advertising or tracking cookies. By using our website, you consent to the use of essential cookies.
Our website may contain links to external sites. We are not responsible for the privacy practices of other websites.
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
For any questions about this privacy policy or your personal data, please contact:
Crumpsall 24Hr Callout LTD
Email: [email protected]
Phone: 0161 399 4859